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Frequently asked questions
Clear answers on how flowers, coffee, tea, and gift cards are delivered — plus payments and your account.
Flowers are delivered by florist or courier to the physical address you enter at checkout — home, workplace, hospital, hotel, or another address. Choose a delivery date on the product page when prompted.
Coffee and tea are physical gifts — not digital. Packaged tea/coffee gift boxes go to the recipient’s address. Fresh café drinks are delivered in a sealed takeaway cup or carrier. Enter their address at checkout (and a delivery date when asked). A delivery fee may apply.
We sell digital eGift cards. After payment is captured, we email the barcode or claim code to the gift email you provide. Digital-only orders have no delivery charge. We do not mail plastic cards or send codes by SMS at this time.
Yes. For flowers, coffee, tea, rings, or phones, enter their delivery address. For eGift cards, enter the email that should receive the code. You can add an optional gift message at checkout.
Sign in and open My Account → Orders for status, payment state, and delivery details.